timetoreply lite

In this article we walk you through how to link members

Linking your team members

How to invite additional admins to your account and manage their permissions.

Inviting access users (admins)

Step-by-step instructions to install and enable the extension for Gmail users.

Installing the Gmail/Chrome extension

How to highlight and track replies to high-priority customers or leads.

Adding priority contacts

Set up automated alerts for missed SLAs or specific performance thresholds.

Setting up alerts

Group users into teams to view and compare performance across departments or functions.

Setting up teams

Instructions for customizing your dashboard layout with widgets.

Adding and removing widgets from your dashboard

Generate and view email performance reports for individual or team inboxes.

Running a report

Learn how to view the detailed data behind the numbers

Viewing the underlying data

Learn how to filter out irrelevant or internal emails from your reports.

Excluding unwanted contacts from the report

How to use the browser extension to get insights directly within your inbox.

Installing the timetoreply Lite extension

A glossary of key terms and phrases used throughout timetoreply Lite.

Terminology and definitions

A guided tour of the product’s features to help you get value from day one.

timetoreply lite walkthrough

Shared mailboxes in Microsoft 365 don’t have passwords by default — but we’ll need one to link it to timetoreply lite.

How to add a shared mailbox to timetoreply lite

Getting Started

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.